Frequently Asked Questions
Everything you need to know about shopping with Strung.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your pieces sooner.
What materials are used in Strung apparel?
We prioritize quality and sustainability, using a mix of organic cotton, recycled polyester, and premium linen blends. Specific material breakdowns are listed on each individual product page.
Can I track my package once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna.